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Automotive Service Technician or Mechanic

Automotive service technicians and mechanics typically do the following:
  • Identify mechanical problems, often by using computerized diagnostic equipment
  • Test parts and systems to ensure that they are working properly
  • Follow checklists to ensure that all critical parts are examined
  • Perform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tires
  • Repair or replace worn parts, such as brake pads and wheel bearings
  • Disassemble and reassemble parts
  • Use testing equipment to ensure that repairs and maintenance are effective
  • Explain to clients their automotive problems and the repairs done on their vehicles

Service technicians work on traditional mechanical components, such as engines, transmissions, and drive belts. However, they also must be familiar with a growing number of electronic systems. Braking, transmission, and steering systems, for example, are controlled primarily by computers and electronic components.

Other integrated electronic systems, such as accident-avoidance sensors, are becoming common as well. In addition, a growing number of technicians are required to work on vehicles that run on alternative fuels, such as ethanol and electricity.

Service technicians use many different tools, including computerized diagnostic tools and power tools such as pneumatic wrenches, lathes, welding torches, and jacks and hoists. These tools usually are owned by their employers.

Service technicians also use many common hand tools, such as sockets and ratchets, wrenches, and pliers. These tools generally are owned by service technicians. In fact, experienced workers often have thousands of dollars invested in their personal tool collection. For example, some invest in their own set of pneumatic tools—tools, such as impact wrenches—powered by compressed air.

Service technicians sometimes specialize in a particular type of repair that may be subject to specific regulations or procedures. For instance, those focused on repairing air-conditioning system must follow federal and state regulations governing the handling, recycling, and disposal of refrigerants.

In some shops, technicians may specialize. The following are examples of types of service technicians:

Automotive air-conditioning repairers install and repair air conditioners and parts, such as compressors, condensers, and controls. They are trained in government regulations related to their work.


Brake repairers adjust brakes, replace brake rotors and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work.


Front-end mechanics align and balance wheels and repair steering mechanisms and suspension systems. They frequently use special alignment equipment and wheel-balancing machines.


Transmission technicians and rebuilders work on gear trains, couplings, hydraulic pumps, and other parts of transmissions. Extensive knowledge of computer controls, the ability to diagnose electrical and hydraulic problems, and other specialized skills are needed to work on these complex components.


Drivability technicians use their extensive knowledge of engine management, emission, fuel, electrical, and ignition systems to diagnose issues that prevent engines from performing efficiently. They often use the onboard diagnostic system of a car and electronic testing equipment such as a multimeter to find where the malfunction may be.
Personality & Interest

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Automotive service technicians and mechanics typically have an interest in the Doer and Thinker interest areas, according to the Holland Code framework. The Doer interest area indicates a focus on working with tools and machines, and making or fixing practical things. The Thinker interest area indicates a focus on researching, investigating, and increasing the understanding of natural laws.

If you are not sure whether you have a Doer or Thinker interest which might fit with a career as an automotive service technician and mechanic, you can take our career test to measure your interests.

Automotive service technicians and mechanics should also possess the following specific qualities:

Customer-service skills. Service technicians must discuss automotive problems—along with options to fix them—with their customers. Because workers may depend on repeat clients for business, they must be courteous, good listeners, and ready to answer customers’ questions.


Detail oriented. Mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes. Service mechanics must, therefore, account for such details when inspecting or repairing engines and components.


Dexterity. Many tasks that service technicians do, such as disassembling engine parts, connecting or attaching components, and using handtools, require a steady hand and good hand–eye coordination.


Mechanical skills. Service technicians must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.


Troubleshooting skills. Service technicians must be able to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems. They must be familiar with electronic control systems and the appropriate tools needed to fix and maintain them.

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